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HEADLINES
What's New in Medicare and Medicaid
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Monday, June 28, 2010
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Decisions and Developments
CCH® Reimbursement Integrated Library
The Reimbursement Integrated Library delivers the key performance indicators for maximizing reimbursement. The Library includes three invaluable titles:
- Dennis Barry's Reimbursement Advisor - This monthly newsletter provides all the facts about reimbursement strategies to minimize the adverse effects of DRGs, RBRVs, APCs and capitation to optimize hospital reimbursement.
- Receivables Report - This monthly newsletter includes actual profit-improvement examples from facilities nationwide, secrets for successfully challenging denials, tips for using automation to increase cash flow, and strategies your colleagues are using now to prepare for health care reform.
- Hospital Accounts Receivable Analysis - This quarterly journal is a synopsis of statistical data related to hospital receivables.
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Reimbursement Integrated Library
Dennis Barry’s Reimbursement Advisor
June 2010, Vol. 25, No. 10
In the June 2010 issue of Dennis Barry’s Reimbursement Advisor, authors examine an aspect of health care reform that has significant implications due to revisions to the law regarding Medicare and Medicaid overpayments, Medicare signature guidelines, and a recent Medicare Appeals Council decision with Condition Code 44 implications.
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Receivables Report
June 2010, Volume 25, No. 6
HITECH Brings New Rules
The Health Information Technology for Economic and Clinical Health Act (HITECH Act) was passed as part of the Stimulus Act, bringing the most significant change to the health care privacy and security environment in several years. For the first time, under HITECH, the government issued new security breach notification rules covering not only health care entities but also their business associates. This puts the onus on hospitals to review contracts with any vendors—collection agencies, software vendors, revenue cycle consultants—to make sure they are adhering to the new regulations. Read more about what is required in this month’s issue of Receivables Report.
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Hospital Accounts Receivable Analysis
3rd Quarter 2009,
vol. 23, no. 4
- Cost-to-Collect Up.
The cost to collect a dollar climbed up over two cents from the third to the fourth quarter of 2009—from 1.98 cents to 2.19 cents. By hospital bed size, the facilities with 200 to 399 beds reported spending the smallest amount to collect at 1.93 cents. Review these survey figures and see how your numbers compare. Benchmarking against other facilities as well as against your own performance can be a great way to keep performance levels high.
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Headlines
from Medicare and Medicaid Guide
Physicians get 2.2 percent increase through November
President Obama on June 25 signed into law legislation that
will provide physicians participating in Medicare and TRICARE with
a 2.2 percent increase in payments through the end of November 2010.
The “Preservation of Access to Care for Medicare Beneficiaries
and Pension Relief Act of 2010,” (H.R. 3962) also provides single
and multiple employer pension plan sponsors with relief from pension
funding requirements.
Since 1999, physician payments under Medicare have been determined
by use of the Sustainable Growth Rate (SGR) formula. The practical
effect of the SGR in recent years is that physicians have faced increasing
cuts in reimbursement each year, with Congress stepping in to pass
a series of temporary extensions that either delayed the payment decrease
or, in some instances, increased physician payments temporarily. Physicians
faced a 21 percent decrease in payments at the beginning of 2010,
but the deadline for the decrease to start was extended twice, with
the last deadline June 1.
CMS delayed processing claims reflecting the 21 percent decrease
until June 18. The legislation, which passed the Senate on June 18
and the House on June 24, reverses that payment cut and provides a
2.2. percent update to payment rates retroactive to June 1, 2010.
According to a blog post issued by Nancy DeParle, director of the
White House Office of Health Reform, “the President also signed
a directive to the Department of Health and Human Services instructing
them to cut through the bureaucratic red tape and implement these
changes immediately.”
Details of legislation
The new law amends Section 1848(d) of the Social Security Act
(42 U.S.C. 1395w–4(d)) by adding a new paragraph (11):
UPDATE FOR JUNE THROUGH NOVEMBER OF 2010
(A) IN GENERAL.—Subject
to paragraphs (7)(B), (8)(B), (9)(B), and (10)(B), in lieu of the
update to the single conversion factor established in paragraph (1)(C)
that would otherwise apply for 2010 for the period beginning on June
1, 2010, and ending on November 30, 2010, the update to the single
conversion factor shall be 2.2 percent.(B) NO EFFECT ON COMPUTATION OF CONVERSION
FACTOR FOR REMAINING PORTION OF 2010 AND SUBSEQUENT YEARS.—The
conversion factor under this subsection shall be computed under paragraph
(1)(A) for the period beginning on December 1, 2010, and ending on
December 31, 2010, and for 2011 and subsequent years as if subparagraph
(A) had never applied.
If Congress takes no further action on changing the law regarding
the SGR this year, then physicians would face the 21 percent decrease
in payments starting December 1, 2010.
Other changes
The legislation also closes a loophole that allowed Medicare
payments for some outpatient services provided within three days before
an inpatient admission and related to the inpatient admission to be
unbundled and reimbursed separately from the payment for the inpatient
stay. In addition, the legislation authorizes CMS to collaborate with
the IRS to determine whether providers applying to enroll or re-enroll
in Medicare have failed to file federal tax returns or have delinquent
tax debts.
H.R. 3962 and Baucus, Grassley Press Release,
June 24, 2010.
"Do Not Pay List" created to ensure payment accuracy
The Obama Administration recently announced the creation of
a “Do Not Pay List,” a list of databases that federal
agencies must review before issuing any payment or award to any recipient.
Agencies specifically are required to review current pre-payment and
pre-award procedures, and ensure a thorough review of the databases
in the “Do Not Pay List” to identify ineligible recipients
and prevent certain improper payments from being made in the first
place. President Obama emphasized, “While identifying and recapturing
improper payments is important, prevention of payment errors before
they occur should be the first priority in protecting taxpayer resources
from waste, fraud, and abuse.”
Before issuing any payment or award, agencies must, at a minimum,
check the following databases from the “Do Not Pay List”:
the Social Security Administration’s Death Master File; the
General Services Administration’s Excluded Parties List System;
the Department of the Treasury’s Debt Check Database; the Department
of Housing and Urban Development’s Credit Alert System or Credit
Alert Interactive Voice Response System; HHS’ Office of Inspector
General’s List of Excluded Individuals/Entities; and any additional
databases designated by the Director of the Office of Management and
Budget (OMB) in consultation with agencies.
Plans and guidance
The Obama Administration began coordination of the databases
in April 2010 by launching the Federal Awardee Performance and Integrity
Information System, which integrates various sources of information
on the eligibility of government contractors for awards. The Director
of the OMB is required to provide President Obama with a plan for
completing integration for the remaining databases, to the extent
permitted by law, to enable agencies to access them through a single
entry point. Each agency is required to submit to the OMB: (1) a plan
that includes information on its current pre-payment and pre-award
procedures, and (2) a list of databases that the agency checks pursuant
to those procedures.
The Director of the OMB is then required to issue guidance on
actions agencies must take to carry out the Administration’s
initiatives on payment accuracy. This guidance must: (1) clarify that
the head of each agency is responsible for ensuring an efficient and
accurate process for determining whether the information provided
on the “Do Not Pay List” is sufficient to stop a payment,
and, if so, whether a payment should be stopped under the circumstances;
and (2) identify best practices and databases that agencies should
utilize to conduct pre-payment checks to ensure that only eligible
recipients receive government benefits or payments.
Memorandum for the Heads of Executive Departments
and Agencies, June 18, 2010, ¶60,084.
MedPAC recommends changes for Medicare delivery
system
The June 2010 Medicare Payment Advisory Commission (MedPAC)
report to Congress focuses on the implementation of reform in various
areas of health care that will bring about a better quality of care
while removing the current payment structure that rewards providers
for providing a higher volume of care. To achieve these goals MedPAC
discussed changes to cost-sharing policies, graduate medical education
(GME), ancillary services offered in physicians’ offices, technical
assistance, quality improvement, shared decision-making, coordination
of care for dual-eligibles, inpatient psychiatric care, and the legal
ability of CMS to institute policy innovations.
Cost-sharing redesign
Since the current fee-for-service (FFS) benefit design contains
no upper limit on a beneficiary’s cost-sharing expenses, over
90 percent of beneficiaries obtain supplemental coverage, which results
in more utilization and cost to the Medicare program, according to
MedPAC. When elderly beneficiaries are insured against Medicare cost-sharing
requirements, they use more care and Medicare spends more on these
beneficiaries. To reduce this utilization, MedPAC investigated adding
a cap on out-of pocket costs while requiring fixed-dollar copayments
on supplemental policies for specific services. Exceptions may be
implemented that waive cost-sharing for services in particular circumstances,
and cost-sharing protections could be provided to low-income beneficiaries
to ensure they receive necessary care. Longer term changes may include
the development of the evidence base in a carefully targeted attempt
to recognize the value of various treatments. CMS would have to be
willing to both lower the cost-sharing for highly valued treatments
and increase the cost-sharing for more lowly valued services.
Graduate medical education
and ancillary services
The FFS payment system, which rewards volume over quality, affects
physician career choices and the availability of various residency
programs, resulting in poor workforce diversity and a lack of training
in the skills necessary to improve the quality of the health care
delivery system. MedPAC recommends making a large portion of Medicare
GME payments contingent on meeting specific educational objectives,
and issuing public information to encourage greater accountability
for the activities of GME institutions. The GME system could be better
aligned with the delivery system reforms by separating Medicare GME
payments from Medicare FFS payment systems and by providing the public
with information about Medicare’s payments and teaching costs.
The provision of ancillary services in physicians’ offices
has rapidly grown and raises concerns about the equity and accuracy
of physician payments. Of particular concern, are the findings that
many ancillary services are self-referred by the physician and are
not usually provided during a patient’s office visit. There
is also evidence that some of the ancillary services are not clinically
appropriate, and that the allowance of self-referral may skew clinical
decisions and creates an incentive to increase volume under Medicare’s
current FFS payments systems, which rewards higher volume. To address
the problems, MedPAC suggests the development of payment systems that
reward providers for improving the quality of care while hindering
volume growth.
Shared decision making and
coordination of care
Medicare beneficiaries are more likely to be less educated and
less health literate than other consumers, which increases their difficulty
in making medical decisions, according to MedPAC. Shared decision
making, which encourages a high level of communication between the
provider and the patient about outcomes, probabilities, and values
of a particular treatment option facilitates patient participation
in the evaluation of those treatment options that addresse both the
medical problem and the patient’s personal preferences. Shared
decision making can be promoted by providing incentives to patients
and providers, implementing a demonstration project, or requiring
the use of shared decision making in certain situations.
Dual-eligible beneficiaries have differing care needs and spending
patterns, and conflicting program incentives result in poor coordination
of care amongst providers and increased federal spending. More fully
integrated care and the combination of funding streams will decrease
incentives that currently undermine the coordination of care. Numerous
challenges to integrated programs exist, but several states have been
successful in the implementation of such programs.
Technical assistance and quality
improvement
CMS can motivate quality improvement by offering technical assistance
to providers and by reforming conditions of participation in the Medicare
program, according to MedPAC. Technical assistance is valuable in
situations where treatment requires coordination amongst providers,
in management of highly complex organizations, or in the service of
rural and low-income populations. In addition to participation in
Medicare’s Quality Improvement Organization (QIO) program, low-performing
providers may benefit from an option to choose another entity, such
as a high-performing provider, professional association, or consulting
organization, to provide them with Medicare-supported technical assistance.
MedPAC Report, June 15, 2010, ¶60,083.
Mandatory managed care challenge continues
A Hawaii federal court has ruled that aged, blind and disabled
Medicaid beneficiaries who challenged the state’s QUEST Expanded
Access (QExA) demonstration did not prove that the managed care networks
were inadequate under Medicaid law. Hawaii’s QExA requires aged,
blind and disabled Medicaid beneficiaries to enroll in one of two
managed care plans. Ordinarily, beneficiaries in this category are
exempt from mandatory managed care, but CMS granted the state a waiver
under Soc.
Sec. Act §1115. In earlier stages of this litigation,
the court has upheld: (1) CMS’ and the Secretary’s approval
of the demonstration (¶303,258) and of the state’s
contracts with the managed care organizations (MCOs) (¶303,161);
(2) the state’s contract with one of the MCOs that was not licensed
specifically as a health maintenance organization (HMO) under state
law (¶303,259);
and (3) the state’s acceptance of the MCOs’ documentation
and assurances that their networks were adequate to meet the beneficiaries’
needs at the time of contracting (¶303,322).
The current ruling
This hearing involved the beneficiaries’ claims that the
provider networks did not meet the requirements of Soc.
Sec. Act §1932(b)(5) to have providers in the appropriate
number, specialties and geographic locations to meet the needs of
the members in the service area. The beneficiaries contended that
the MCOs must document the adequacy of the networks at the time of
contracting and maintain adequate networks thereafter. In another
case involving the same issue, the Ninth Circuit held that the state’s
failure to obtain adequate assurances did not violate beneficiaries’
rights because the statute and regulations govern the requirements
of the Request for Proposals (RFP) and the contracts, and those requirements
were satisfied. (see ¶303,297). The district court
followed that ruling.
The court then considered whether the MCOs failed to provide
adequate assurances after the QExA demonstration became effective. 42 C.F.R. §438.207 states
that MCOs must provide assurances of network adequacy at the time
of contracting and when there has been a significant change in its
operations that would affect capacity, including a change in benefits
offered, geographic service area or payments. Because the beneficiaries
did not contend that there had been a significant change that triggered
the requirement, there was no violation of the regulation.
The beneficiaries presented evidence of multiple complaints
about their access to services. The court rejected much of that evidence,
noting that the beneficiaries’ complaints largely concerned
coverage rather than access to providers, and that the grievance procedure
had been effective in resolving some of the complaints. It also found
that the MCOs’ ratio of beneficiaries to primary care providers
met the requirements of the RFP. Further, the court did not allow
the report of the beneficiaries’ expert witness to be admitted
into evidence because: (1) her survey was not conducted according
to accepted scientific principles; (2) she did not consider that the of beneficiaries who were dual eligibles could
continue to see their providers through Medicare; (3) she set her
own standard requiring all primary care providers to be internists;
and (4) it was hearsay.
The court also determined that the beneficiaries did not raise
any factual issue to support their claim that the state’s choice
to contract with two MCOs rather than all three who responded to the
RFP substantially impaired access to services in violation of Soc.
Sec. Act §1932(a)(1)(A)(ii). It rejected the contentions
that the state officials did not consider the question when they made
the decision and that the state’s administration of the QUEST
program, in which it contracted with all bidders, should be followed
with QExA.
Remaining issues
The beneficiaries claim that the MCOs violate Soc.
Sec. Act §1903(m)(1)(A)(i), which requires that they make
services available to their members to the same extent that they are
available to Medicaid beneficiaries who are not members. The court
noted that this requirement cannot be satisfied simply by including
appropriate provisions in the contracts. The beneficiaries’
evidence that QUEST members have easier and quicker access to services
than QExA members was sufficient to raise a factual issue. Therefore,
the court ruled that the state and the MCOs were not entitled to judgment
as a matter of law on that issue.
In addition, other issues that remain to be tried include: (1)
whether the MCOs’ practices concerning access discriminate against
individuals with disabilities in violation of the Americans with Disabilities
Act (ADA) and the Rehabilitation Act (RA); (2) whether the MCOs failed
to meet two of the solvency requirements for Medicaid MCOs; and (3)
whether they violated the rights of an individual beneficiary under
the ADA and RA by failing to provide services in the most integrated
setting practicable.
G. v. Hawaii Department of Human Services,
D. Haw., June 14, 2010, ¶303,470.
Beneficiaries must repay erroneous Part D refund
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